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22,000 credits/month
Up to 1 bot
75,000 credits/month
Up to 3 bots
230,000 credits/month
Up to 10 bots
700,000 credits/month
Up to 30 bots
| Feature | Starter | Pro | Business | Scale |
|---|---|---|---|---|
| Usage & Limits | ||||
| Credits/month | 22,000 | 75,000 | 230,000 | 700,000 |
| Bots (phone numbers) | 1 | 3 | 10 | 30 |
| Credit top-ups | ||||
| Overage billing | ||||
| Messaging | ||||
| Text messages | ||||
| Image understanding | ||||
| Voice transcription (STT) | ||||
| Voice replies (TTS) | ||||
| Keyword auto-replies | ||||
| Multilingual auto-detect | ||||
| Typing simulation | ||||
| AI & Knowledge | ||||
| Customer memory | ||||
| Knowledge base | 5 files | 50 files | 50 files | |
| AI model selection | ||||
| Custom system prompts | ||||
| Persona & tone config | ||||
| Dashboard & Operations | ||||
| Action inbox | ||||
| Conversation history | ||||
| Analytics dashboard | ||||
| Working hours scheduling | ||||
| Action escalation | ||||
| Real-time notifications | ||||
| Security & Compliance | ||||
| Abuse protection | Basic | Basic | Advanced | Advanced |
| Level-2 AI classifier | ||||
| Rate limiting | ||||
| Data encryption (TLS + AES) | ||||
| Integrations & Platform | ||||
| WhatsApp via QR (Baileys) | ||||
| Meta WhatsApp Cloud API | ||||
| Custom integrations | ||||
| Webhook / API access | ||||
| Support & SLA | ||||
| Support channel | Priority email | Dedicated | Phone + AM | |
| Response time SLA | < 4 hours | |||
| Uptime SLA | 99.9% | |||
| Onboarding assistance | ||||
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